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Return Policy
At Paskin Medicine Supplier, your satisfaction and health are our top priorities. Due to strict health and safety regulations, we must adhere to specific guidelines regarding returns and exchanges of pharmaceutical and medical products.
1. Non-Returnable Items
In compliance with health regulations, the following items are not eligible for return or exchange:
- Prescription medications
- Opened or used over-the-counter (OTC) medications
- Temperature-sensitive products (e.g., insulin, vaccines)
- Personal care items (e.g., syringes, hygiene products)
- Medical devices that have been opened or used
2. Eligible Returns
We accept returns or exchanges only under the following conditions:
- You received the wrong product (e.g., wrong medication, wrong quantity)
- The product was damaged during shipping
- The product is expired at the time of delivery
- You received a product you did not order
3. How to Request a Return or Replacement
To request a return or replacement, please contact our customer support:
- Email: [Insert Email]
- Phone: [Insert Phone Number]
Our team will review your request and provide return instructions if eligible.
4. Return Conditions
Approved returns must meet the following conditions:
- Items must be unopened, unused, and in original packaging
- The return must be shipped back within 7 days of approval
- A valid receipt or proof of purchase is required
5. Refunds
Once your return is received and inspected:
- If approved, a full refund or replacement will be issued
- Refunds are credited to your original method of payment
- Please allow 5–7 business days for the refund to appear in your account
6. Shipping Costs
- If the return is due to our error (wrong item, damaged item), we cover all shipping costs
- If a return is not due to our error, shipping charges are non-refundable
7. Cancellations
Orders can only be canceled before they are shipped. Once an order is processed, it cannot be canceled due to the nature of our products.
8. Contact Us
If you have any questions or concerns about this Return Policy, please contact us:
For questions or concerns regarding these Terms & Conditions, please contact us at:
- 9999999999
- abc@gmail.com
